• This month we talk about;

    • Our new Customer Services Manager
    • The internet of things is coming to a kitchen near you
    • How can we bridge the skills gap in the construction industry?
    • Lasers are now being used to map out renovations
    • Our Hardwicke range
    • Premiere kitchens for the developer sector
    • A new team member in the customer service team
  • We understand that Premiere customers deserve the very best in customer service, and now welcome Sarah Hughes to head up the Customer Services Team
  • Premiere’s new Customer Services Manager, Sarah Hughes, joined the customer facing team last month, and brings with her valuable experience and knowledge of delivering excellent customer service through her teams, whilst working within large scale business-to-business manufacturing and service organisations.

    Managing large order processing and customer care teams, she has driven significant process and system improvements in high volume environments.
    Sarah Hughes
  • Sarah now heads up the Customer Services Team, and is part of the Premiere management team, enabling her to have a complete view of the ways in which Customer Services interact with customers externally, and the business operation internally.

  • Due to the internet of things, your kitchen could one day provide you with an alibi
  • kitchen internet of things
  • The internet of things is fast approaching, with more everyday household appliances being upgraded to smart versions. Each individual piece of furniture in the home is eventually going to be able to record data, which can be used positively and negatively.

    Due to the prevalence of electronic appliances in kitchens, it's likely that it will be the first place to really feel the impact of this interconnectivity.

    So, in the near future we will have our fridges recording when they were opened, and our microwaves and cookers remembering when they are turned on, and for how long. As the internet of things evolves, and the appliances interact with our mobile devices, we will actually be able to map our household movements.

    Couple this with digital personal assistants, and technology such as the Amazon Echo Dot, which can be set to record everything we do and interact with us, and this map becomes more and more accurate. This will reach the point where, by reviewing the data on your kitchen appliances, we you'll be able to tell, to the minute, where someone was.

    According to the head of Scotland Yard’s forensics unit, this data could, in future be used in a court of law to provide you with an alibi.

    Now most uses of the internet of things won’t be quite so dramatic. The interaction between say, a fridge and a cooker, rather than proving your innocence in the witness box, will have much more low key, yet valuable uses. An alarm on your fridge reminding you that you need to remove the chicken and put it in the oven, in the form of a friendly message from a virtual PA, like Alexa or Siri, will be far more commonplace.

    And it is unlikely that all smart goods will have the capability to track your movements in the house. But, with the more expensive versions, webcams will become commonplace, and as the technology gets cheaper, then there will come a time when even the most basic smart fridge is equipped with the ability to collect data on a scale that is reserved for only the highest end white goods of today.

    With fewer and fewer areas of our home not being monitored, the internet of things will eventually fill the already dwindling gaps.

  • The construction industry has a skills gap that needs to be bridged
  • construction skills gap
  • With an ever expanding population, the demands on the UK’s housing and infrastructure are steadily increasing. This means that we are going to need more skilled workers to keep up with this demand,especially with large infrastructure products such as HS2 progressing quickly.

    The problem is that massive recruitment is needed, with the construction industry needing more than 400,000 new recruits each year till 2021 if demands are to be met.

    Even if this level of recruitment can be met, it creates another problem, a skills shortage. Under investment in the nation’s workforce over a period of years means that productivity has decreased, as well as the overall level of skill that said workforce has.

    Now this, over time, can be solved with training and education, but in the short term this will be difficult. To bridge the gap the construction industry needs to look to other kinds of businesses as much as possible, where the employees may have transferable skills that can be tweaked so as to suit the tasks they would have to undertake.

    This issue will effect all links in the supply chain, from builders, contractors to suppliers. We are not immune from its effects. So in order to bridge this skills gap, we're becoming increasingly focused on training our staff, and our recruitment process. We need to be confident that our staff, and our new recruits are given the skills they need to succeed.

    By investing wisely in education, we hope that we can do our part to bridge the skills gap, which will not only be beneficial for our own company, but the construction industry as a whole.

  • Lasers are being used to help map out complex renovations
  • Complex and difficult renovations always throw up numerous interesting and difficult challenges, which often take valuable time to solve.

    One of the reasons for this is that it is difficult to accurately map complex works of architecture, especially if they are old. This leads to workers running into problems they were unaware of previously.

    laser mapping of kitchens
  • But, by implementing laser mapping technology, renovators can accurately create models of both the interior shell of a building, and the exterior. By combining these two models, a fully fleshed out, accurate map can be visualised.

    This technology will become more and more prevalent within our industry. It's expected to grow from a £780 million market in 2016, to over £1.6 billion by the end of 2023. This should mean that the technology becomes cheaper as it gets more investment, making it accessible to more and more businesses.

    When laser mapping is combined with a number of other techniques, like hydrothermal mapping, the scanners can collect all the data that the renovators could need, but take far less time doing it.

    Complex renovation jobs have certain needs that have to be fulfilled, which often means that pencils and tape measures simply aren’t good enough.

    This is especially true in buildings with historical significance, or those containing valuable and delicate item within, such as an art gallery.

    One potential development for the technology is the ability to mount the scanners onto drones, which would allow for mapping on a far larger scale, and far more efficiently, than could be done with a more traditional tripod, which tend to lack mobility.

  • Find out about the Hardwicke Range
  • hardwicke range - affordable kitchens
  • The Hardwicke kitchen range from Premiere is a popular choice with housing developers, creating a modern living space.

    A contemporary range featuring recessed handles, Hardwicke is available in Gloss, Natural and Matt finishes, with six colour choices.

    Each 18mm door is vinyl wrapped to provide a durable frontage and is accessorised with premium drawer and hinge systems as standard.

  • Premiere has been supplying kitchens to housing developers for many years. This growth area is supported by Premiere’s choice of quality, modern kitchens, teamed with a selection of worktops, accessories and appliances to create living spaces for the modern home.

    The image shows an example of work completed as part of a development in London, utilising the Hardwicke Range. 

    Premiere furniture for developers
  • White gloss finish enhances lighting, while doors without protruding handles provide a sleek look. All units are furnished with Blum tandem soft close drawers and hinges to complement the quality feel and finish.

    Please contact our New Build team with your enquiries.

  • Premiere recruits the X-Factor
  • As part of recent moves to further strengthen the customer facing team at Premiere, we are pleased to welcome Mike Friend to the team.

    Following recent experience in customer service and administration at Marks & Spencer, Mike is now using his skills to help the team prepare quotes and assist with customer enquiries.

    mike friend
  • A past contestant on the X-Factor talent show reaching the Bootcamp stage, Mike has performed in front of demanding talent scouts including Louis Walsh, Dannii Minogue, Sharon Osbourne, and of course Simon Cowell. Mike still loves to perform, singing at gigs throughout Gloucestershire.

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When it comes to considering the environment, Premiere leads the way. We have a host of eco-initatives in place and are proud to hold many coveted accreditations.

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Fast turnaround times

Premiere is known for its fast turnaround times to meet customer needs and delivery by our own fleet of lorries makes turnaround times even faster.

The Greener Choice

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